The benefit of using Mobile Tele-Radio

Topic – The benefit of using Mobile Tele-Radio

Tuon Samorn

Speaker’s Name – Tuon Samorn

Summary – Mobile Tele-Radio – A voice service in which users can dial a simple 4-digit number from their telephone and select the type of information they want to access. IVR – short for Interactive Voice Response – is a technology that automates interactions with telephone callers. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company. IVR solutions have used pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses. Modern IVR solutions also enable input and responses to be gathered via spoken words with voice recognition. IVR is an ideal solution for reaching out to communities whatever their level of literacy or technological sophistication. IVR can help you inform, educate, and improve the lives of any audience with access to basic phone services.

About the Speaker – Tuon Samorn, is a Master Trainer for the SPICE program with the Open Institute organization. He has been a training coordinator for another NGO since 2004.

Language for Presentation – Khmer
Time to present – on morning of 24th

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About Sophat Chy

Sophat was from Banteay Mean Chey province. He had involved with several youth activities also social acidity since 2006 during studied at High School & University. Currently, he is a leader of Open Event and Administrator at AnajakIT also Web Author at (http://it4ug.net/). He used to worked as a librarian at Mean Chey University. He is one of the BarCamp Phnom Penh 2012 organizer,and volunteer of BlogFest Asia 2012 and Angkor Youth Camp 2012.